Looking for a way to present to your customers the portfolio they’ve contracted in a customer friendly way? Trying to help the IT department understand the business value of a service? What is it that we offer to our business and by which means?
The Service Portfolio Management Plugin can help you out!
While a lot of companies are getting more and more mature in using ITIL processes, Service Portfolio Management is getting more important. It offers a central transparent oversight of the services you offer to your business, bearing in mind alignment of strategy, costs, demands etc.

Activating the Service Portfolio Management Plugin and the implementation of Service Portfolio Management will enable the possibility to present your customer what their company/department has contracted in a customer friendly graphical overview. It will create an additional catalog called, Business Service Catalog, showing all defined Business Services with their underlying Service Offerings and pricing.
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