Sometimes you may find that a CI is in a wrong class, and you need to move it to another class.
Obviously you can delete the CI and recreate it using the correct class, but if you want to preserve relationships (to Tasks or other CI’s), this may not be an option.


There are two methods that can be used to accomplish this, both with the same results:

  1. Add the Class field to the CI form, and update the class to the desired class
  2. Create a script that updates the sys_class_name field of the CI specified to the new class name

Other methods – mentioned below – do NOT work:
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