• Can you send me an overview of all active incidents for our support group?
  • Please send me a list of all licensed users in our production instance
  • Can you move the newly created groups from development to production?

All these questions can be answered by simply exporting the contents of a list to the desired format and deliver it. The export functionality is always one mouse click away. The only area where I keep missing my expected target is on a related list. I would for example like to be able to:

  • export all the created change tasks of a change
  • export all the associated log entries with a discovery run
  • export all the members related to a group

Now, the obvious workaround is off course to go to the list of that referenced table and recreate the filter manually. The result of this filter can easily be exported from the system. This works perfectly fine, but as I tend to be a bit lazy sometimes it would be nice to have the export feature available on a related list 🙂

The functionality can be created relatively easy by making use of the out-of-the-box (OOTB) components in the Context Item module.

To start, locate the OOTB context item “XML” and use “Insert and Stay” to create a copy. You need to update the condition to make the entry appear in the context menu of a related list.
The condition should look like this: ListProperties.isRelatedList() && !ListProperties.isRefList()


Continue reading…»