2nd ServiceNow Benelux User Group meeting in November

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We are proud and enthusiastic to announce the 2nd ServiceNow Benelux User Group meeting and we would like to invite you to join us on this second meeting from many more to come.

Date/time: November 22, 2012 – 08:45am – 13:00
Location: Kromme Schaft 3, 3991 AR Houten, The Netherlands
(hosted by KPN Corporate Market)

Agenda:

08:45 – 09:00 Registration and Coffee
09:00 – 09:05 Welcome by Fred Kouwenberg, Chairman ServiceNow Benelux User Group
09:05 – 09:30 ServiceNow Benelux User Group: Questionnaire results on Organization & Goals
09:30 – 10:15 Creating a Self Service Portal using ServiceNow CMS – by KPN Corporate Market
10:15 – 10:45 ServiceNow Customer Success – Framing the Value
10:45 – 11:00 Coffee break
11:00 – 12:15 3 break-out/round tables session, 25min each, to discuss & share experience on:
– Best Practices Process Models
– Reporting
– Social IT
12:15 – 13:00 Closing – Lunch and opportunity to network

Speakers include:

  • Jacco van Leeuwen (Manager ICTO ServiceNow Support) – KPN Corporate Market
  • Jeff Buckham (Director Customer Success EMEA) – ServiceNow

Registration:

  • Please send us an email on usergroup_BLX@service-now.com if you want to join this 2nd ServiceNow Benelux User Group meeting.
  • Email registration required to account for enough coffee and lunch.
  • ServiceNow business partners can send only 1 participant – the User Group is customer-focused.

Routedescription: Show on Google Maps

 

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